Q: What are the hours of Britt Carter?
A: Tues: 10:00am - 8:00pm
Wed -- Sat 10am - 5pm
Q: Does Britt Carter buy furniture from the Public?
A: No. We would be happy to recommend some charities. Please give us a call at 847-735-1180
Q: Does Britt Carter give discounts for paying with cash?
A: Because Britt Carter gives the lowest price possible to begin with, we cannot discount items any further than we already have. To look at it a different way, many of our competitors just charge you more for not using cash.
Q: How does the Design Service work?
A: Find out Here
Q: Does Britt Carter give discounts to independent designers?
A: Find out Here
Q: Does Britt Carter offer payment plans?
A: No. In almost every case, it would be cheaper for our customers to purchase furniture with a credit card (making payments to the credit card company) than it would be to buy furniture from us (a third-party retail finance company in reality) as part of a payment plan. We suggest rather, that clients use their credit card and pay a lower interest rate than the finance company would charge them.
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ADDITIONAL SERVICE QUESTIONS
Q: Does Britt Carter service what they sell?
A: Yes
Q: Does Britt Carter have a way to reupholster my old furniture?
A: Yes. Please call for a quote.
Q: Can Britt Carter provide extra manpower for difficult deliveries?
A: Yes. Please call for a quote.
Q: Is there someone that Britt Carter can recommend to
- Repair Furniture?
- Hang sconces into walls?
- Refinish Furniture?
- Cut cabinets in half for moving?
A: Yes. Please call for a quote.
847-735-1180
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WHOM SHOULD YOU CONTACT?
Q: Who should I contact to determine the status of my Britt Carter furniture order?
A: You should contact the Customer Service Department at Britt Carter. 1-847-735-1180.
Q: Who should I contact with concerns or questions about my Britt Carter furniture?
A: You should contact the Customer Service Department at Britt Carter. 1-847-735-1180.
Q: How should I proceed if I have concerns with my Britt Carter furniture?
A: You should always contact the Britt Carter Customer Service Department when you have concerns about your Britt Carter furniture. The Britt Carter Customer Service Department has the resources and expertise to help you with any issues you may have.
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DELIVERY
Q: When will my Britt Carter furniture be delivered?
A: The Britt Carter Customer Service Department will provide an estimated delivery date once you place your furniture order. A furniture order may take anywhere from 3 to 12 weeks, depending on whether or not the vendor has it in stock. If you are ordering Custom Upholstery, it may take 8 to 16 weeks for your furniture to be delivered. As your estimated delivery date approaches, be in touch with the Britt Carter Customer Service Department for more specific delivery information.
Q: Why might it take weeks to receive my Britt Carter furniture order?
A: While many other types of products can be shipped overnight or within a few days, it takes longer to ship furniture. Here are several reasons why:
- Ground Transportation - Britt Carter furniture is usually shipped from the Southeast, or in some cases, from across the ocean. Our furniture is often large and heavy.
- Customized Product - When you purchase Britt Carter furniture, you may be choosing from a large selection of fabrics and leathers. This customization requires additional time to produce and deliver the furniture.
- Production Time - If you order a piece that is not in stock at a particular vendor´s warehouse, the vendor will need time to make the furniture for you.
